Privacy policy

This privacy policy informs about the privacy practices and principles of personal data processing related to the SIA IW website and services. To contact us regarding data processing issues, please email us at info@neredzamapasaule.lv.

What information do we collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, and other direct communication with you. When placing an order\request, you must provide your first name, last name, contact information, phone number, and any other information you wish to provide.

How do we use the obtained personal data?

We may use the obtained personal data to

• provide you with the services and information you requested,

• process your orders\requests and prepare the necessary documents,

• provide you with effective customer support,

• help prevent threats or fraudulent activities,

• send you informative messages if you have explicitly agreed to receive them,

• comply with regulatory requirements.

We may share your information with third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activities, and protect our, your, and other individuals' legal rights.

How do we protect personal data?

To protect your personal data, we use various technical and organizational security measures. Your personal data is accessible to a limited number of people, only authorized personnel.

How long do we retain personal data?

We retain your personal data for as long as necessary in accordance with its purpose of collection and as permitted or required by regulatory requirements.

How do we use cookies?

Cookies are small text files that the websites you visit store on your computer. They are used to ensure the proper functioning of the website as well as to provide information to the website owners.

This website may set the following cookies:

• Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide you with the requested services, such as the shopping cart functionality.

• Google Analytics cookies. These cookies are used to obtain statistics on our website visits. We use this information to improve website performance and advertising efforts.

• Targeted advertising tool cookies. These cookies are used to enhance advertising effectiveness and to show ads that are most likely to be of interest to you.

• Third-party service provider cookies. Cookies may be set by the following third-party services used on this website: Facebook "Like" button, YouTube videos, Tiktok, Instagram, Tripadvisor, etc. Some of these cookies may be used to track your actions on other websites, and we cannot control them because these cookies are not set by our website.

How to opt-out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created while operating in private browsing mode are deleted as soon as you close all browser windows.

To opt out of the collection and use of information necessary for targeted advertising, you can use the free tools Your Online Choices or YourAdChoices.

Your rights regarding your personal data

If you are a data subject under EU GDPR (for example, you are an EU citizen and provide us with your personal data), you have the following rights regarding your personal data:

• The right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to receive a copy of your personal data in a widely used electronic format free of charge.

• The right to rectification. You have the right to obtain the rectification or completion of inaccurate or incomplete personal data without undue delay.

• The right to be forgotten. You have the right to withdraw your consent to the processing of personal data and to obtain the deletion of your personal data without undue delay, as soon as the data is no longer necessary for the provision of the services you requested and to comply with regulatory requirements.

• The right to restrict processing. You have the right to obtain the restriction of processing your personal data if you object to it and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful or if you request the establishment, exercise, or defense of legal claims.

• The right to object. You have the right to object to the processing of data at any time, unless it is necessary for the performance of a task carried out in the public interest or there are compelling legitimate grounds for the processing.

• Other rights under GDPR. For more information, please visit the EU data protection website.