Audēju 16, Vecrīga
+371 27 722 210
Wed - Sun: 12.00 - 21.00
Galerija Centrs no 29.augusta
Terms and conditions for online tickets
This privacy policy informs about privacy practices and principles of personal data processing related to SIA IW's website and services. To contact us regarding data processing issues, please send an email to info@neredzamapasaule.lv.
What information do we collect?
We collect personal data that you voluntarily provide to us via email, filling out web-based forms, and other direct communications with you. When submitting an order\application, you must provide your first name, surname, contact information, phone number, and any other information you wish to provide.
How do we use the collected personal data?
We may use the collected personal data to
provide you with the services and information you requested,
process your orders\applications and prepare the necessary documents,
provide you with effective customer support,
help prevent threats or fraudulent activities,
send you informational messages if you have explicitly consented to receive them,
comply with regulatory requirements.
We may share your information with third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activities, and protect our, your, and others' legal rights.
How do we protect personal data?
To protect your personal data, we implement various technical and organizational security measures. Your personal data is accessible to a limited number of people, only authorized personnel.
How long do we retain personal data?
We retain your personal data as long as necessary for the purposes of its collection and as permitted or required by regulatory requirements.
How do we use cookies?
Cookies are small text files that the websites you visit store on your computer. They are used to ensure the website functions correctly and to provide information to the site owners.
This website may set the following cookies:
Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you requested, such as the shopping cart functionality.
Google Analytics cookies. These cookies are used to obtain statistical data about our website visits. We use this information to improve website performance and advertising efforts.
Targeted advertising tool cookies. These cookies are used to enhance the effectiveness of advertising and show ads that are most likely to interest you.
Third-party service provider cookies. Cookies may be set by third-party services used on this website, such as the Facebook "Like" button, YouTube videos, Tiktok, Instagram, Tripadvisor, etc. Some of these cookies may be used to track your activities on other websites, and we cannot control them as these cookies were not set by our website.
How to opt-out of cookies?
To opt-out of receiving cookies, you can use private browsing mode which is provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created while operating in private browsing mode are deleted as soon as you close all browser windows.
To opt-out of the collection and use of necessary information for targeted advertising, you can use the free tool Your Online Choices or YourAdChoices.
Your rights regarding your personal data
If you are a data subject under EU GDPR (for example, if you are an EU citizen and provide us with your personal data), you have the following rights regarding your personal data:
The right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to obtain a copy of your personal data in commonly used electronic format free of charge.
The right to rectification. You have the right to obtain the rectification or completion of inaccurate or incomplete personal data without undue delay.
The right to be forgotten. You have the right to withdraw your consent for personal data processing and request the deletion of your personal data without undue delay, as soon as the data is no longer necessary for providing the services you requested or comply with regulatory requirements.
The right to restrict processing. You have the right to obtain the restriction of processing of your personal data if you contest it and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful, or if you request to establish, exercise, or defend legal claims.
The right to object. You have the right to object at any time to the processing of data, unless it is necessary for a task carried out in the public interest or there are compelling legitimate grounds for the processing.
Other rights under GDPR. For more information, see the EU data protection dedicated website.
1 General Terms
These terms and conditions (“Terms and Conditions”) set out the rules for the online purchase of group and individual tickets for the attractions offered by Sensorium, located in Riga, Galerija Centrs, Audēju iela 16, 4th floor), hereinafter referred to as the “Museum”.
Tickets can be purchased online at https://www.sensorium.lv/ and the purchase means that the buyer acknowledges the visitor regulations for the attraction for which the ticket is being purchased. Visitor rules for each attraction are available at https://www.sensorium.lv/ .
The purchase of tickets online is possible by registering https://www.sensorium.lv/ and accepting the points related to consent for the processing of personal data, as well as after making the payment through the DECTA system.
2 Online Purchase, General Principles
During one login session, you can buy up to 30 individual tickets, which give the owner(s) the right to enter the exhibition zone.
Group ticket sales online are currently not available. Please send us a request to the email info@neredzamapasaule.lv to receive a better offer and an invoice.
You can only log in to one account from a single device, using one tab in one browser window at a time.
Each individual ticket reservation online will be assigned a unique transaction number with the possibility to pay the total amount for all reservations at once.
Payments for online purchases can only be made through DECTA with a credit card approved by the DECTA system, via electronic bank transfer or in other forms, provided by DECTA through the https://www.sensorium.lv/ website. Information about whether the system supports the bank from which the payment transaction will be made can be found at https://www.sensorium.lv/ .
Within 30 minutes after the end of the online purchase, the system will send an email to the email address specified in the profile with confirmation and transaction number, as well as an invoice with the specified details, which is saved in PDF format and serves as a ticket to the Museum.
The return policy for purchased tickets is specified in the “Sensorium Visitor Regulations”.
3 Final Provisions
The Centre reserves the right to make changes to these rules. The amended rules will be published online https://www.sensorium.lv/ and provided at the Museum's Ticket Offices.
These rules are an integral part of the Museum and “Sensorium – Visitor Regulations”, which are available online at https://www.sensorium.lv/ . All issues not regulated by these Terms and Conditions are subject to the “Sensorium museum visitor regulations”.
The prices of tickets purchased online are the same as the prices listed in the price list at https://www.sensorium.lv/ .
Galerija Centrs, 4 stāvs, Audēju 16
+371 27 722 210
Wed-Sun: 12:00 - 21:00
Sensori m
The project's aim is: to identify and test optimal solutions for the establishment and development of social enterprises, including support for social enterprises focused on job integration, in order to increase employment opportunities for those in more disadvantaged situations.
for existing unemployed individuals, persons with disabilities, and individuals with mental health issues.
Company SIA IW, reg. no. 44103128186, is making an investment in improving commercial processes within the framework of the Recovery Fund.
Supported activity: sales processes. Solution: a new company's website with e-commerce functionality.
The company "Sensorium" has received social enterprise status, an ALTUM EU grant, as well as completed the "New Door" social entrepreneurship accelerator, the "Antistartup" accelerator, and gained recognition in the SEB bank grant competition for social enterprise ideas "It will grow well 2020", and also reached the finals of "It will grow well 2022" and "Upward 2022".
SIA “IW”
All rights reserved, 2024
Galerija Centrs, 4 st, Audēju 16
+371 27 722 210
Wed-Sun: 12:00 - 21:00
Sensori m
The aim of the project is to identify and test optimal solutions for the establishment and development of social enterprises, including the support of work integration social enterprises, to increase employment opportunities for disadvantaged job seekers, persons with disabilities, and individuals with mental health issues.
SIA IW registration No. 44103128186, is making an investment in improving commercial business processes within the framework of the Recovery Fund. Supported activity: sales processes.
Solution: a new company website with e-commerce functionality.
The company "Sensorium" has received social enterprise status, an ALTUM EU grant, as well as completed the "New Door" social entrepreneurship accelerator, the "Antistartup" accelerator, and gained recognition in the SEB bank grant competition for social enterprise ideas "It will grow well 2020", and also reached the finals of "It will grow well 2022" and "Upward 2022".
SIA “IW”
All rights reserved, 2024